Mercedes-Benz of Austin Official Body Shop
Mercedes-Benz of Austin Official Body Shop: Continental Collision
We are the official body shop and collision repair center for Mercedes-Benz of Austin. Our commitment to becoming a Mercedes-Benz Certified Collision Center allowed us to forge this partnership. Our service objective is to restore the pre-damaged structural integrity, appearance, and performance. We offer comprehensive service that includes minor dent removal and paint touch-ups to extensive collision repairs requiring mechanical component replacement. Continue learning about Mercedes-Benz Certified Collision Center standards. Consider how our certified technicians provide luxury-tier auto body and collision repair services in a state-of-the-art facility with genuine Mercedes-Benz OEM parts. Contact us for a courtesy estimate and schedule your service appointment at Continental Collision in Austin, TX.
Get a Courtesy Estimate at Continental Collision in Austin
The Online Estimate Request form is always available and submitted within minutes. Fill out the basic details and upload photos of the vehicle with damage. Send the request to us, and a certified estimator will review the submission to complete the written estimate as soon as possible. We will contact you shortly by phone to discuss the results. We have vast experience processing claims with major automobile insurance companies and welcome all providers. Our estimators communicate directly with insurance adjusters to streamline claim approvals and schedule repairs.
Mercedes-Benz Certified Collision Center
Gaining Mercedes-Benz Certified Collision Center status requires a significant investment in meeting the stringent program standards established by Mercedes-Benz as a leading luxury vehicle manufacturer. Program standards cover several essential performance metrics, including customer experience, customer satisfaction index (CSI), liability insurance, infrastructure, marketing, production flow, genuine parts, vehicle protection, straightening, blueprinting, and training requirements. Our certified technicians attend systematic factory training to remain knowledgeable regarding the newest Mercedes-Benz technologies and service standards. We commit to only installing genuine Mercedes-Benz parts. Our state-of-the-art facility has the equipment and tools required by Mercedes-Benz, including spray booths, spot/MIG welders, lifts, benches, a hydraulic pulling tower, cutting/adhesive tools, a dedicated aluminum kit, and more. We analyze surveys to determine performance and measure progress regarding customer satisfaction. Additionally, an auditor performs a regular inspection to verify adherence to Mercedes-Benz Certified Collision Center program standards.
Dent Repair & Paintless Dent Removal
Bumper & Fender Repair
Mechanical Component Replacement
Windshield Repair & Replacement
Advanced Driver Assistance System (ADAS) Recalibration
Schedule Service at Continental Collision
Schedule your service appointment by submitting the online form anytime or calling the collision center during operational hours. Contact us by phone for towing service due to vehicle immobilization. Arrange a rental car if you need alternative transportation. We have a comfortable waiting area with reading materials, snacks and beverages, and high-definition TVs.